This position is responsible to coordinate with our engineering, manufacturing and sales teams to develop the indoor new product strategy. This will include directing the product development, marketing, pricing and sales training to successfully launch new LED lighting products.
This position provides direct support to the sales and marketing staff by providing photometric layouts of customer facilities using lighting fixtures we manufacture. In addition, this position will also be asked to assist with general marketing support (i.e. brochure updates, web updates, catalog creation, etc.). The ideal candidate will have a strong background in computer software programs that focus on design (i.e. CAD, Visual, or AGi32, etc.), is comfortable interacting with customers, a self-starter, and enjoys learning new programs.
This position is responsible for leading the effective execution of Client warranty management process including claims data analysis, part return analysis and implementing lessons learned to reduce and eliminate customer warranty claims as well as acting as the subject matter expert for trouble shooting fixtures. This person will be the subject matter expert for trouble shooting of fixtures and components.
This position provides direct support to the sales staff by assisting customers with pricing, lead times, product information, pre-and post-order support, and layout support. The ideal candidate will have a solid background in using computers, interest in helping people, comfortable interacting with customers, self-starter, detailed oriented, and enjoys continuously learning.
This position will be responsible for entering all new and revised orders in Epicor.